As we enter the first quarter of 2024, we're thrilled to introduce the newest member of the VIZIO product lineup, the Call Center Gen AI chatbot, poised to revolutionize your digital transformation journey.
Over the past few decades, the contact center, the central nerve of many customer service operations, has evolved significantly. Innovations like interactive voice response (IVR), agent assist tools, robotic process automation, and chatbots have already enhanced the productivity of customer service representatives.
Discover What's Possible With Generative AI
Call Center Analytics
Provide a consistent and personalized support experience with Al to your customers while getting valuable insights on customer interactions such as call transcriptions, call sentiments, etc.
Documentation Analysis
Getting tired of skimming through endless documentation? Digitize your organizational documents, procedures, or bylaws and let your AI digital assistant fetch relevant information.
Reporting & Analytics
Get access to critical business insights and workflows in a user-friendly interface with Al. Mitigate risks by analyzing historical data and acquiring insights from an Al-powered assistant.
We excel at offering cost-effective SAP and AWS solutions, combining efficient resourcing with seamless integration. Our streamlined service delivery model ensures optimal outcomes for your business.
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